The staff was friendly and accommodating, but

the hotel itself needs serious attention. The room showed signs of wear, with little things like a broken curtain rod and a musty smell. However, the location was convenient and provided easy access to local attractions.

Just an appropriate option for a city escape in Crestview with best value. The front desk staff were responsive when we needed assistance with room changes. Make sure to check the hot water before settling in.

great access to parks and local eateries for city strolls

I appreciated the short stroll to Twin Hills Park, where I enjoyed the beautiful nature trails and recreational areas, and how close I was to delicious dining spots like Whataburger just a few steps away, making my urban adventures hassle-free and enjoyable.

convenient location, laminate flooring, unexpected high essential charge

No housekeeping service!!! Guest should not have to request towels and take out trash!!! The overflowing trash cans outside create a disrespectful atmosphere. Little attention to cleanliness in common areas is a big oversight!!!

The beds were comfortable, and the room had a nice layout. I appreciated the microwave and mini fridge, which made it easy to store snacks. The staff was friendly and welcoming, ensuring a pleasant check-in experience.

Limited breakfast options could be improved.

Had a great time with my friends! Our stay was enjoyable and the room was nice and clean. We loved visiting the Emerald Coast Zoo and hiking the FNST Hwy 85 Trail. It was a fun getaway for all of us! I recommend this place for its friendly staff and comfortable rooms.

I appreciated the clean and accessible room with thoughtful decor, making it easy for seniors like me to move around comfortably. The staff was attentive and checked in on my needs throughout my stay.

More amenities for breakfast would enhance the stay.

great staff but room could improve

The front desk staff made my check-in a pleasure with their warm welcome and humor, which was refreshing after a long day of driving. I also liked the convenience of having a microwave and mini fridge in the room, making snack storage hassle-free. Additionally, my family found the beds comfortable, allowing us to rest well during our overnight stay.

I had a wonderful stay while visiting friends in the area. The room was clean and had thoughtful decor, which made for a cozy atmosphere. I especially appreciated how accessible the room was for my needs. The staff was attentive and made sure my stay was comfortable. Overall, a great experience!

I found the staff very friendly during check-in. The room came clean with a pleasant smell, and it felt safe overall. Having a fridge and microwave was convenient for snacks. The location made it easy to access nearby shopping centers and restaurants, which was a plus. However, there were definitely some issues. The bathroom lacked basic amenities like a clock or hairdryer. The towels were limited for the four of us, which became frustrating. Housekeeping wasn't available each day, and I had to ask for more towels and toilet paper multiple times. The noise from guests outside my door during the nights got a bit disruptive. A more thorough cleaning before our arrival was needed too, as there were some bugs in the room. With a few improvements in services and cleanliness, this place could be great.

Family with children should think twice

The staff was friendly when we arrived,, but that’s where the positives stop. We walked into our room, and it was like a horror movie,,, roaches everywhere! We found a hole in the wall behind the door, and the whole place felt like it hasn’t been cleaned in ages.

It wasn’t exactly cheap either but still acceptable given the circumstances.

The room was clean, and I loved the laminate flooring that made it easy to keep tidy. Great for keeping things simple after a long drive.